Working with Kristen is far more than a transactional experience; it feels like having a trusted advisor by my side!

"I've had the pleasure of working with Kristen as my mortgage loan officer for several years now, and she has assisted me with multiple transactions. Working with Kristen is far more than a transactional experience; it feels like having a trusted advisor by my side. She genuinely looks out for my best interests, which has been invaluable in a market that can sometimes feel overwhelming. On more than one occasion, Kristen has advised me to pause on certain decisions or even suggested working directly with my builder to get the best outcome. I remember one particular instance where I was considering a refinance, and she actually recommended against it, explaining why it wasn’t the best economic choice for me at the time. Her honesty and dedication make it clear she’s not just in this for the transaction. Kristen has become an advisor to me, and I wouldn’t hesitate to recommend her to anyone looking for a mortgage loan officer who truly cares about their clients’ financial well-being." ~ Chandrasekaran

Comment from Kristen Walther-Merkins:

Thank you so much, Maran, for such a thoughtful, detailed review. I'm thrilled to hear how much you've valued our working relationship over the years. As your loan officer, your best interests are always my top priority, so it's wonderful to know you've felt supported and guided in your decisions. It's my goal to be more than just a transactional contact for my clients. Your trust means the world to me, and I'm glad I've been able to serve as a resource for you, even when it meant going against the grain and advising against a refinance. It brings me immense joy to know that I've become your trusted advisor and I'm committed to maintaining and exceeding these standards in the future. Your recommendation is the highest compliment I can receive, and I'm grateful to have earned it. Thank you again for taking the time to share your experience. Kristen