Testimonials & Reviews Leave Review

There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.

If you’re looking to buy a house or refinance. You should immediately call Kristen. She just helped me buy my second house after selling the first that she also helped me buy. She takes the time to understand your needs and helps find the best lending options. She’s responsive, friendly and best of all informative. I wouldn’t consider going anywhere else but Kristen at Highlands. ~ Austin C

"I've had the pleasure of working with Kristen as my mortgage loan officer for several years now, and she has assisted me with multiple transactions. Working with Kristen is far more than a transactional experience; it feels like having a trusted advisor by my side. She genuinely looks out for my best interests, which has been invaluable in a market that can sometimes feel overwhelming. On more than one occasion, Kristen has advised me to pause on certain decisions or even suggested working directly with my builder to get the best outcome. I remember one particular instance where I was considering a refinance, and she actually recommended against it, explaining why it wasn’t the best economic choice for me at the time. Her honesty and dedication make it clear she’s not just in this for the transaction. Kristen has become an advisor to me, and I wouldn’t hesitate to recommend her to anyone looking for a mortgage loan officer who truly cares about their clients’ financial well-being." ~ Chandrasekaran

Kristen has immense knowledge of the mortgage industry. The level of care, attention to detail, and professionalism demonstrated by Kristen far surpassed my expectations. Kristen helped and patiently guided me through the entire process of home buying. She was clear about what she was going to do, and did it above and beyond my expectations. She was always on top of everything. If I had a question, she responded right away, in the end we closed on time! I will definitely use them again.If you are home buying or refinancing and need a lender, Kristen is your best option!!

Kristen has immense knowledge of the mortgage industry. The level of care, attention to detail, and professionalism demonstrated by Kristen far surpassed my expectations. Kristen helped and patiently guided me through the entire process of home buying. She was clear about what she was going to do, and did it above and beyond my expectations. She was always on top of everything. If I had a question, she responded right away, in the end we closed on time! I will definitely use them again. If you are home buying or refinancing and need a lender, Kristen is your best option!!

I've financed four homes with Kristen and her team... beyond responsive and educating the consumer, she has an awesome reputation with local real estate teams that can give you an edge in buying a home!

Kristen is as good as they come in the Mortgage industry. Over the years, we have entrusted her with many of our clients. She always take excellent care of them. She is fantastic at handling those little surprises that sometimes pop-up during a transaction and gets it closed on time.

THE Group led by Kristen is amazing! These folks not only "say" they can get the job done, they actually "Do" get it done. I am certain there is not a financing scenerio that exists they can not handle. Kristen and her group have financed several deals for me, each with its own kind if issue.....they overcame them all! Great team and Kudos to you and your team!

As a first time home-buyer, my wife and I didn't really understand what we were getting into. "Oh it'll be easy." we'd say. If it wasn't for Kristen, we would have been wrong.

Kristen helped me with my home improvement loan last year and did a phenomenal job. Her team is extremely experienced and she prepared me every step of the way. If you have a great loan officer, the transaction can go smoothly and close timely. I appreciate her efforts every step of the way!

As first time home buyers in Texas, Kristen and her team helped us throughout the entire process and made the experience a breeze! They kept us updated on every move during the entire process, either by phone or e-mail.